Privacy Policy

Sydler Remedies owns and operates this Website. This document governs your relationship with www.Eazol.in. Access to this website and usage of the website and its products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, Trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.Eazol.in will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.eazol.in. All such rights are reserved by www.eazol.in and its licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with www.eazol.in you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Eazol.in retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund subject to refund policy.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Disclaimer of Liability

Eazol is not responsible for any claims, marketing, information provided on the website for products. Companies manufacturing the product directly hold responsible for the all the information and claims made by them for their products.

Variation

Eazol.in shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Return/Refund/ Cancellation Policy

·         Eazol.in has a simple return policy under which you can return a product received in a damaged or defective condition. However you must inform us within 48 hours of receiving the goods at contact@sydlerremedies.com with order reference no.

·         Returns for replacement/refunds/exchange under certain scenarios will NOT be accepted as given below:

1.      Request for return is made after 48 hours of receiving the product by you

2.      Product is used or is not in its original condition / opened.

3.      Products are returned without its original packaging with offers and freebies .

4.      Product was damaged after use/opening.

5.      Any product return from customers other than India, customer has to bear the return shipping cost. 

·         Replacement is subject to availability of stock with our Business Partner. In case a replacement cannot be made by us, we will initiate a full refund.

·         It's important that the product is sent back in its original packaging, original manufacturer tags, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered (including any free or complimentary items).

In case of a return, possible solutions are:

1.      Replacement of the product with a similar product (only if stocks are available with our Business Partner)

2.      Exchange (only for some products – that needs to be defined); or.

3.      Full refund of your money. View our Refund Policy for detail.

·    If your order is cancelled, then you will get acknowledgement via SMS to your registered mobile number or via email to your registered email ID. If you have received a mail from us confirming your refund request then rest assured that we have initiated your refund request and are following up with the financial organisation for the same.

Refunds on Eazol.in are based on the mode of payment used to place the order initially. Below are the refund modes initiated by us for various payment options:-

      1.  Credit Card / Debit Card / Internet Banking / PAYTM / Paypal

If Credit card, Debit card or Internet banking was used as the mode of payment while placing the order, your refund will be credited back to the respective credit/debit card/internet banking account provided at the time of placing the order. We initiate refund within a maximum of 4 working days after receipt of the product by us or our business partner. However, it may take up to 7-10 working days for the respective banks to process the refund and reflect in your credit/debit card statement or internet banking account. Please get in touch with your bank directly in case of any delays after the confirmation of refund Eazol.in

     2.Cash on Delivery / Cash Before Delivery / Cheque / Demand Draft.

If the order was placed using payment option as Cash on Delivery, Cash Before Delivery, Cheque or Demand Draft, we will refund your money through a cheque in favour of the "billing name" provided at the time of placing the order.

   3. Gift Certificates  / Gift Vouchers

If you have used a Eazol.in Gift Certificate / Gift Voucher for placing the order, refund would be provided only in the form of a fresh Eazol.in Gift Certificate / Gift Voucher of the same value. The same cannot be redeemed either in cash or cheque.

·         Here is a timeline for refunds from the date of cancellation

Mode of Payment

Refund Mode

Refund Time Upto

Credit Card

Credit Card

5 - 10 Working Days

Net Banking

Net Banking

5 - 10 Working Days

Gift voucher

Gift voucher

10 Working days

Demand Draft/Cheque /COD

Demand Draft/Cheque

10 Working Days

Paypal

Demand Draft/Cheque

10 -14 working days


Shipping Policy

At Eazol you get free shipping of all orders above 600/- and less than 1.5 KG in weight. However, some products might attract shipping charges. The shipping charges are not fixed and depend on various factors like nature / category of your product, which location dispatched from, gross weight of the product and total value of the order. This amount will be over and above the value of the product that you see on, Website or Mobile App.

The shipping charges on your order will be informed before your order is being placed at Eazol. If you are placing your order through our call center, the order taker will mention the shipping charges. If it's via web or mobile, the shipping charge would reflect on the shopping cart / payment page.

We are committed to delivering your order accurately, in good condition, and always on time promised by our customer care executive or on website or mobile. Below are some more shipping related points:

·         Each order would be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.

·         We make our best efforts to ensure that each item in your order is shipped out by the seller within 2-3 working days of the order date. However in some cases, it may take longer, up to 5 or more working days, to ship the order as the product may have to be procured as sometimes the quality team does not allow to ship the products because of its near expiry date, damaged packaging etc.

·         We ship out orders on all week days (Monday to Saturday), excluding public holidays.

·      To ensure that your order reaches you in the fastest time and in good condition, we will only make shipments through reputed courier agencies.

Do you have a question? +91-9004800674
offer question?sales@eazol.in
SUpport question?sales@eazol.in